At HarshayMart, we strive to deliver your orders quickly and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and other important details to ensure a smooth shopping experience. Please review this policy before placing an order.
1. Shipping Locations
We currently ship only in Pakistan. If you are unsure whether we deliver to your location, please contact us at support@harshaymart.com before placing your order.
2. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing time may be longer during peak seasons, holidays, or promotional events.
3. Shipping Methods and Delivery Timelines
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Details |
|---|---|---|
| Standard Shipping | 5-7 business days | Economical and reliable delivery. |
| Express Shipping | 2-3 business days | Faster delivery for urgent orders. |
| Same-Day Delivery (if applicable) | within 24 hours | Available for select locations only. |
Note: Delivery times are estimates and may vary depending on your location and external factors such as weather, customs, or carrier delays.
4. Shipping Costs
- Shipping costs are calculated based on the weight of your order, shipping method, and delivery location.
- You can view the shipping cost at checkout before completing your purchase.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
- You can also track your order by logging into your account on HarshayMart.com.
6. Delivery Issues
- Failed Delivery Attempts: If the delivery attempt is unsuccessful, the carrier will typically try again or hold the package at a local facility. You will be notified with further instructions.
- Incorrect Address: Please ensure your shipping address is accurate. If an order is returned to us due to an incorrect address, you may be responsible for additional shipping fees to resend the package.
- Lost or Stolen Packages: If your tracking information shows that your package was delivered but you have not received it, please contact us immediately at support@harshaymart.com.
7. International Shipping (if applicable)
- International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
- Delivery times for international orders may vary depending on the destination country and customs processing.
8. Undeliverable Orders
If an order is returned to us as undeliverable (e.g., due to an incorrect address or refusal to accept the package), we will contact you to arrange a reshipment. Additional shipping fees may apply.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact our customer support team:
- Email: support@harshaymart.com
- Phone: 033704014050 > Whatsapp.
- Hours: 10am-5pm Monday-Saturday
Last Updated: 17/02/2025
Thank you for shopping with HarshayMart. We appreciate your trust and look forward to delivering your order promptly!